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Practice each question, then open the answer or worked solution.
Under which consumer right does a business firm set up a consumer grievance cell?
The consumer right that makes a business firm set up a consumer grievance cell is known as “Right to be heard”. Under this right, a consumer can file a complaint in case of dissatisfaction that arises from availing of a service.
Which quality certification mark is used for agricultural products?
AGMARK sign is issued and certified by the Govt. of India Directorate of Marketing and Inspection. The quality certification mark used for agricultural products is AGMARK.
What is the jurisdiction of cases that can be filed in a State Commission?
State commission will accept cases where the value of goods and services that are being disputed, along with the compensation that is demanded, falls between 20 lakhs till 1 crore.
State any two reliefs available to consumers under CPA.
Reliefs available to consumers under CPA or Consumer Protection act are the following:
1. Removal of defective goods or a replacement for the goods.
2. To stop manufacturing of hazardous goods and resist offering of such services that are of hazardous nature.
Name the component of the product mix that helps the consumer to exercise the right to information.
The component of the product mix that helps the consumer to exercise the right to information is called the quality certification of the product.